ISO 9001:2015 sets the criteria for a quality management system and is the only standard of its kind that can be certified (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, more than a million companies and organizations in more than 188 countries are ISO 9001 certified.
This standard is based on several quality management principles, including strong customer orientation, top management motivation and influence, a process-based approach, and continual improvement. These principles are explained in more detail in the ISO quality management principles. Using ISO 9001 helps ensure that customers receive stable, quality products and services, which in turn brings many benefits to the business.
In fact, ISO 9001 is such an important and influential standard that it is used as a basis when industry groups want to create their own industry standards; This includes AS9100 for the aerospace industry, ISO 13485 for the medical industry, and AITF 16949 for the automotive industry.
Introduce quality-based processes and procedures.
Win more contracts and bids, streamline processes, and identify cost-saving opportunities.
By making sure all of your collaborators are working on the same schema, you can reduce errors and increase productivity.
ISO 9001 is recognized in approximately 188 countries and can help you access international trade.
Make sure you have a feedback system in place that can help you understand your customers' needs, identify areas for improvement, and reduce wasted resources.
Make sure the business decisions you make are beneficial in the long run, based on the facts.